Farwatch
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Help

How long setup takes

48 to 72 hours from a signed agreement, provided we have your details. You hear the agent on a test call before it goes live.

How long setup takes

48 to 72 hours from a signed agreement.

What we need from you

  • Access to your phone system, or the person who manages it, so missed calls can be reported to us.
  • Your booking link, or a calendar we can book into.
  • Business hours, service area, and the services you want the agent to book.
  • The phone number that should receive alerts when a hot lead is booked.

The go-live call

Before the agent speaks to a customer, we run a thirty-minute go-live call. You hear the agent call you the way it would call a missed lead, we adjust anything that sounds wrong for your shop, and then the system is switched to live.

After go-live

You get a check-in on day seven, and the dashboard shows every return call from the first one.