A person answers.

What it costs

Three plans sized by return calls a month, a one-time setup fee, month to month. Most shops start on Growth at $2,500 a month plus $1,500 once; the first clients in a market pay less.

How long setup takes

48 to 72 hours from a signed agreement, provided we have your details. You hear the agent on a test call before it goes live.

What the agent says to your customers

It introduces itself as calling from your company on a recorded line, asks what the caller needed, and books the ready ones. It says it is automated if asked and never claims to be a person.

Recording, consent and your customers' data

Every return call is recorded and says so at the start. Recordings and transcripts stay with you, appear in your dashboard, and can be deleted on request.

Will it work with my phone system?

Your phone system needs to tell us when a call is missed. Most business phone systems and call-tracking numbers can; we confirm yours before you pay a setup fee.

We already use an answering service. What is different?

An answering service takes a message after hours. Farwatch calls every missed call back, day or night, sorts the emergency from the shopper, and books the ready ones into your board.

Cancelling and billing

Month to month, billed in advance to the card on file. Cancel with notice before the next billing date and the service runs to the end of the paid period.