Pricing
First, what a missed call costs you.
Pick the HVAC work you mostly do, set your revenue, and see your number before you see ours.
Most of your work
Annual revenue
$3M
Our HVAC benchmark: 35% of calls missed in peak periods, a $5,500 average job and a 40% close rate. The $5,500 is a blend: a repair averages about $350 (HomeAdvisor, 2026) and a replacement runs $7,000 to $20,000 (CBS News, 2026), and most companies do both. The miss rate, the blend and the close rate are our assumptions, and every one is editable.
Lost to missed calls, every month
$35,000
About 16 missed leads a month. Recovering them means roughly 4 more appointments, worth about $22,000. One month of that work covers 8.8 months of the service.
Then, what we cost.
Three plans, sized by how many missed calls we call back for you in a month. Every plan gets the whole system: the return call in under a minute, qualification, booking, follow-up, alerts to your office, your dashboard and the monthly report. Month to month, cancel any time.
Service
$1,500a month
+ $1,000 setup, once
3 to 7 trucks, one office line, roughly 40 to 60 calls a week in season.
- Calls back up to 150 missed calls a month.
- One script, written for the work you mostly do.
- Every call in your dashboard.
- A monthly report.
- 1 login to the dashboard.
- One location.
Pay the year up front: $15,000, about 17% off, setup waived.
GrowthMost shops
$2,500a month
+ $1,500 setup, once
8 to 15 trucks, two or three people on the phones, 60 to 120 calls a week in season.
- Calls back up to 400 missed calls a month.
- Four scripts: service, replacement, maintenance plans, light commercial.
- Every call in your dashboard and in your CRM.
- A monthly report, and we review a sample of your calls every week.
- 3 logins to the dashboard.
- One location, add more for $600 a month.
Pay the year up front: $25,000, about 17% off, setup waived.
Scale
$4,000a month
+ $2,500 setup, once
15 trucks and up, a dispatch office with a manager, more than 120 calls a week, or several locations under one owner.
- Calls back up to 1,000 missed calls a month.
- Four scripts, tuned for each location.
- Every call in your dashboard and in your CRM.
- A monthly report, a weekly call review, and a monthly call with us.
- Unlimited logins to the dashboard.
- 2 locations, add more for $600 a month.
Pay the year up front: $40,000, about 17% off, setup waived.
Past the included calls, $3 a call. An extra location on Growth or Scale also has a one-time setup ($500 on Growth, $750 on Scale) and adds 100 or 150 calls a month to your allowance. A Service shop with a second location is a Growth shop. The plan is picked from your call volume on the discovery call, and your proposal states the exact figures for your business.
What the first clients pay.
Early clients pay less because their results become the proof for everyone after them. The same terms on every plan; pick yours to see the numbers. The first clients are being onboarded now.
Clients 1 to 3 · nowYou are here
Founding
The first 3 clients, full stop.
$1,250 a month. 50% off for the first 3 months, then $2,500 a month, locked for 24 months.
No setup fee. Setup fee waived.
In exchange: a consented case study after 30 days, a testimonial, and a reference call.
$1,250/mo
setup waived
Clients 4 and 5 · after that
Early adopter
Clients 4 and 5.
$2,500 a month. List rate from month one, locked for 12 months.
$750 setup. Half the standard setup fee of $1,500.
A case study is asked for, not required.
$2,500/mo
+ $750 once
From client 6
List rate
Every client after the 5th, with case studies behind the close.
$2,500 a month. Per month. Month to month, cancel any time.
$1,500 setup. One time. Covers the integration, configuration, testing and the go-live call.
No discount unless it is strategic: a referral, several locations, or an annual commitment.
$2,500/mo
+ $1,500 once
A founding client on Growth pays $1,250 a month for the first 3 months, then $2,500.
The setup fee
One time, and it is work.
The setup fee covers the integration work: connecting your phone system, writing the agent's script for your segments and your rules, testing all of the routing, and the go-live call. It is a one-time cost. After that it is just the monthly retainer.
Or commit for a year
Two ways. You pick one.
Commit for twelve months and keep paying monthly: the setup fee is waived and your rate is locked for the year.
Pay the year up front and it is ten months for twelve, about 17% off, with the setup fee waived as well.
The first thirty days
If it does not pay, month two is free.
If your dashboard does not show recovered work worth at least the retainer in the first 30 days, month two is free. It is written into the agreement, and the number that decides it is on your own dashboard.
Before you ask about price.
We already use an answering service.
They do a different job. A service takes a message after hours and bills you per minute or per call, so your busiest days cost the most. It does not qualify or book, and it never sees the daytime calls you miss when every line is busy. Those are most of your calls: even in June, 86 percent of calls to residential HVAC companies come in during business hours (ServiceTitan, 2025). We call back every missed call, day or night, at one flat monthly rate, and hand you booked jobs instead of messages.
My customers will not want to talk to an AI.
It introduces itself as calling from your company on a recorded line, and if anyone asks whether they are talking to a person or an AI it says plainly that it is your automated assistant. It never claims to be human. It only takes the calls your own people could not reach. Callers want the problem handled quickly, and they get that.
We are already busy. We do not need more leads.
That is when this matters most. Busy weeks are when the most calls get missed, and the leads you miss now show up as gaps in your pipeline sixty days out. This does not generate new leads. It stops you throwing away the ones already coming in, and it books them into slots you control.
I do not want AI quoting prices or warranty terms.
Neither do we. It qualifies and books. It does not quote a repair, an install or a diagnostic fee, and it does not promise what a warranty covers. Anything off the script goes to a person on your team with a note of what was said.
What about after-hours emergencies?
It captures the call and routes it by the rules you set: what counts as an emergency, who is on call, what gets a text now and what waits for the morning. It does not decide who gets woken up. You do, once, when we set it up.
That is too expensive.
Compared to what? You already pay about $128 for every search-ad lead that makes the phone ring (LocaliQ, 2025), and a missed call throws that away. At the monthly rate you need one extra job a month to break even. On our benchmarks one recovered replacement covers half a year of the service, and one recovered service call a week covers the month. You are already missing more than that. The calculator above assumes we reach and recover 60 percent of the calls you miss. Run your own number and see what part of that feels off.
Can you do a discount?
The founding rate exists for the first clients in a market, and that is the discount: setup waived and half price for the first three months, in exchange for a case study. Beyond it the price is set because the system pays for itself. Two things we do offer: commit for a year and the setup fee is waived, or pay the year up front and get ten months for twelve, about 17% off. And the guarantee, written into the agreement: if the first thirty days do not recover work worth the retainer, month two is on us.
Run your numbers with us.
A call to walk through what you are losing, then the agent calls you so you hear it yourself. If it makes sense, you are live in 48 to 72 hours.
Request a demo